Kings Crossing Apartments

Lived here 3 years. Captured 6 rats. Brought 2 of them to the Property Manager, Eric - no resolution. Neighbors also complained numerous times to no avail. Complained about high water bill (supposedly I used 200 gallons a day) only to be told "that's what the meter says". Was told by other tenants they were experiencing the same problems. Extensive mold issue that kept coming back 2 of the 3 years. Was told be maintenence that it was "surface mold" and they wiped it down and painted over it.

I... was told this used to be one of the premier properties in the West End. Unfortunately times have changed and management doesn't seem to care.

I've got plenty of pictures but no way of posting them with this review. Read More

I love my apartment and Charaje was very helpful and nice. I rate kings crossing 5 stars!

We signed up to have hardwood floor and when we got the keys the place had wall to wall carpet. Also on the website it shows that water is to be included, it’s actually added to your monthly rent. We have been complaining about infestation of ants inside and out and nothing is being done about it. Also our appliances barely work. The dishwasher doesn’t clean the dishes and the dryer is broken. I have only been here a couple of weeks but have over 5 work orders that haven’t been completed. I’m... trying to be understanding and patient but I’m paying for amenities that I can’t use and they won’t compensate me for it. Read More

I love the community so much, it’s so peaceful and modernized. The customer service is so excellent from the leasing office!, there are also great amenities and I can say that I would definitely recommend and encourage anyone looking for an apartment in the West end

My girlfriend and I lived here for 1 year and it is a decision we still regret. While living here, we experienced lack of care and attention by the leasing office and maintenance. When something happened that required maintenance's attention often it was put off or only temporarily fixed (two weeks or less). One of the biggest concerns we had was the amount of cockroaches that the leasing office failed to care or act on. After days of waiting for the Terminix people to arrive, they advised that... there were multiple holes that were accessible to the barn roaches that were coming in and that despite there spraying it the roaches would still come in due to these holes. For the remaining 5 months, constant emails and calls the leasing office never sent maintenance to address this. Another major concern is the loud and inconsiderate neighbors throughout the neighborhood. Obviously having people on both sides of town home, there is going to be a general noise from people. But loud bass music playing throughout all hours of the night with no response from the nightly community attendant is ridiculous. Add on the constant smell of smoke coming in from neighbors smoking in there homes and it leaking into your apartment got old fast. And lastly, parking is absolute hell here. YOU WILL FIGHT TOOTH AND NAIL FOR PARKING. Read More