Quarter Mill Apartments

Horrible management Never rent here. If u do I feel sorry for you I have never had a worse time then I have here. It’s because of the management team I don’t wanna live here, if u call them cause u need something fixed they will take a good month to even come check it out.

So I’m currently pregnant and when i say these people kept giving me and my boyfriend the run around ! Everybody that work there don’t communicate with each other or nothing ! One minute they told us we had the apartment next thing i know somebody else telling us we don’t, the people that be at the first desk just clueless of everything! Smh stay away !

Not only is the management incompetent, they never answer the phone when you call, or return your calls when you leave a message, which shows they could care less about the residents. It takes forever to get a maintenance issue in your apartment fixed. And when they make a mistake they refuse to take responsibility!

Went by the leasing office three saturdays in a row no one was there. Even after I called and the woman in the office assured me someone would be there that upcoming Saturday. So I drove all the way there and low and behold again no one was there!!!!! I took it as a sign and needless to say decided to find an apartment somewhere else... Never got to see an apartment or talk to anyone about renting... work during the week when they are open so not sure exactly how anyone is supposed to inquire... when no one is ever there on Saturday!! And now I look online and it's been changed to appointment only on Saturday...SMH!!! Read More

Was only a resident here for one year and I would HIGHLY encourage others to look else where. Management is horrible, insulation is terrible. First 2 months were amazing. Staff seemed friendly and the overall neighborhood was nice. It wasnt until my upstairs neighbor moved it that it went down hill from there. For MONTHS I was forced to hear the creaky floor squeaking every move my neighbor made. She had kids so you could continuously hear them stomping and running around at all hours of the... night. The only time I got peace in my own home was when she was gone. Fast forward to December, I was finally able to break my lease and the rental office made it everything but easy. I cleaned my apartment SPOTLESS and when I asked Gloria-the MANAGER of the office- should I shampoo the carpets she informed me that was not necessary and gave me a checklist of things to clean upon moving out, which I did. Looked on my account, never sent out a letter or any correspondence, and saw I owed a balance of $145. I Asked the rental office what for and they told me for the carpet to be REPLACED because of a small stain that was about the size of a quarter and they could not get out the color red. A couple of weeks went by after speaking with them about the disagreement the manager called and said they hired a professional to come clean the carpets were able to get the stain out well enough to rent it out. Question is why not get it professionally cleaned PRIOR to charging for the entire carpet to be replaced. Even spoke with someone at Amurcon and they agreed. Now here we are 2 months after I moved out and although they have agreed to refund me my security deposit, I still don't have the funds because the manager was so nasty that she sent the check to the wrong forwarding address after I verified it with her. Overall TERRIBLE experience and I would not recommend this trash apartment complex to a dog. Read More