10/18/24
Not so great...
I was supposed to take my tour today at 12:45pm The worker was about 20 mins late for my tour then proceeded to tell me that she had 2 other people in front of me. She also seemed to be pretty disorganized with no since of urgency, explanation or remorse for being late. I left without getting to tour the property because waiting another hour to tour the property was not how I wanted to spend my Saturday.
Review from Apartments.com
Property Manager at Rockwood Park BRG responded to this review
Thank you for your feedback regarding your experience at Rockwood Park. We are truly sorry we missed the mark and the opportunity to find an apartment home for you. We understand that your time is valuable and we regret that you feel you wasted it... despite having an appointment. We would love the opportunity to try to do better. If you are available to tour our wonderful apartment homes, please reach out to Julia Carter, the interim property manager, at rockwoodparkpm@fcamres.com or 804.276.4111. We look forward to hearing from you!