The Orchards Apartments

I stayed here for work and at first glance the drive up the hill was ok. Entered the apt to find feathers all over the place from the couch. The place smelled like a dirty locker room. The sheets were dirty (found a hair too). Found kids socks under the bed. Found some sort of plastic I don't know what in the chair cushion. Used pump soap in the bathrooms. The toilet brush looked like it had been there for 5 years. Normally we get an apartment that is vacant and then cort furniture comes... in and places everything. NOT in this case. The apartment community has their own corporate apartments. I know all they did was move someone out and then move me in. There were bugs on the ceiling. Carpet was filthy. Black spots. They sent someone to clean but she didn't clean so our housing people sent someone else. Had the place exterminated. Had the carpet cleaned. Finally got to move out of there and stayed at a hotel which was so much better. Maintenance guy was super but office staff was lacking.

Don't waste your money!! Read More

Very poor customer service. The older lady was the only one in the offices. She was to busy talking to acknowledge my visit. After waiting 10 minutes, I finally interrupted her to ask if someone would be able to give me a tour...she was rude.

Beautiful scenery and apartments. Well maintained grounds. Friendly and attentive staff. Pet friendly. Pool, 24 hour gym, and wifi cafe. Great school district. Wonderful place to raise a family.

The Orchards Apts. are a great place to live. The location is perfect. It's just a few miles away from downtown Roanoke and also only a short drive from other surrounding towns and cities, which makes shopping, nightlife, job commutes, etc. extremely simple. Because the neighborhood itself has continued to build over the past few years, however, shopping and dining can be done all within a mile or two. The apartments themselves are very nice, the amenities are wonderful, the grounds and buldings... are very well maintained year round and the staff is super helpful and friendly. Overall, fantastic place to live! Read More

My apartment is great for all. Whether you have children or you are single this apartment fits all. Tons of amenities and things to do. You can even wash your car. Settled in a wonderful safe area and nestled in a beautiful neighborhood with the most incredible views of the Blue Ridge Mountains. Sit out by the pool, play tennis, volleyball or get in a work out at the resident gym. In the mood for some grilling? Come and use the supplied gas grills located in the pool area. Customer service... is wonderful here and the apartment management wants to please so any issues that may arise will be handled with professionalism. I am one happy renter here at the Orchards! Read More