Redstone Lofts; Student Housing

-I’ll start with my most recent gripe: possibly most infuriating, I spent several days deep cleaning the apt before I moved out. I then got a letter informing me that my security deposit was not only going to be kept, but also that I owed the Lofts extra; they said I "left trash" all over.
-The wifi in the apartments turned off regularly with no warning-- once or twice a month at least. In my last week, it was out for over 15 hours; I received NO correspondence about it ahead of time or for the… first 10 hours of the outage.
-The only elevator is out of service at least once every other month, usually more often.
-FedEx isn't allowed to deliver to this location and won't notify you of this.
-When I moved in, I reported that several pieces of furniture were broken, and that one of the drawers in my bathroom was unusably broken. After 5 months, my broken bathroom drawer was "fixed" by Lofts maintenance by being ripped out and never replaced. It was left that way all the way up until I moved out almost TWO YEARS LATER.
-I asked if maintenance or I could remove one of the broken pieces of furniture, since it was taking up a lot of space for being barely functional. They told me no, I am required to keep all of my furniture. I asked if they could replace it, since many of the other apartments had recently received new furniture. They told me no, then replaced it just two weeks before I moved out.
-The windows open but have no screens
-In addition to the lack of screens, the windows are also not insulated and do not securely shut-- you can feel the cold breeze throughout the apartment through the shut window.
-For almost 4 months the key fob on the disabled entrance of my building was so broken that I had to scan in 10-20 times before it would let me in. The Lofts knew about this, told us they knew, but took several months to actually fix it. This was the ONLY disability-accessible entrance from that side of the building.
-The mattress provided to me in my apartment was 15 years old. I notified the Lofts of this when I moved in. I never received a new one.
-There was some mold in the shower when I moved in.
-The staff is extremely hard to reach after hours (5p) or on weekends. There is a line you can call to reach the general property office, but they know nothing about the Lofts.
-When I moved in there was a lot of poster putty and tacks on the walls. A couple tacks were also left in the ceiling. Read More