8/5/24
Could be better
I lived here for several years. Here are my thoughts:
Pros: The property is well-located for those who enjoy Fairhaven and the trails, with direct access to Fairhaven Park. The neighborhood is quiet and primarily inhabited by older residents. It's also conveniently close to a bus stop and WWU.
Cons: The property is quite dated, with old appliances and minimal fixtures like plastic drawer pulls and basic bathtubs. The soundproofing is poor, making it easy to hear neighbors. (I could hear my... neighbors sneeze and cough) The maintenance team is usually quick to resolve issues but often leaves dirt and debris behind and wears shoes inside without covers. Contacting property management is difficult, with messages and emails often going unanswered, requiring personal visits to the office. The units are overpriced with minimal upgrades, and amenities are lacking, with a non-functional sauna, frequently out-of-order hot tub, and a small pool shared between two properties. Another reviewer mentioned it as well, but I also experienced the moisture leak in the dryer due to poor ventilation setup. So that’s likely a property-wide issue.
Review from Apartments.com
Property Manager at Padden Creek responded to this review
Thank you for taking the time to share your experience. We're sorry to hear that some aspects of your time with us did not meet your expectations. We value your feedback as they help us identify areas where we can improve. We're committed to... providing a comfortable and enjoyable living environment for all our residents. We encourage you to reach out to us at customercare@suhrco.com so we can discuss your concerns further.