8/30/24
Moving out should be as easy as the move in
I lived here for 4 years. The top floor was quiet and apartments decent. When I decided to move out, it proved to be a lot more difficult than the move in. On the day of my move, I had moving pods delivered the same as when I moved in years prior. On that day, the maintenance guy rudely told me that the pods had to be placed across a 2-way driving lane downhill about 40 feet from the building because management suddenly became concerned about the residents. Yet, the apartment manager was not... concerned with residents when roofing contractors took up 10 parking spaces for several months with excessive noise 6 days a week; I only needed 2 of those parking spaces for a couple of days. This was a much different experience from when I moved in, and the former manager gave me a temporary garage key and the pods were placed on the far side of the building. Needless to say, the movers complained about the distance from the building and I had to pay them for more time. I ended up suffering an injury trying to close the doors on the pods, which do not close when placed on uneven ground once loaded. This means that possessions are left open and available to anyone at night since this location and uneven ground does not allow the doors to be plumb and close properly. Dictating the placement of moving pods furthest from the building was meant to exert excessive control and fuel egos, rather than considering the residents' needs. The roofers were not told to put their equipment across the lot and dodge traffic! After paying rent for several years, the move-out experience should be as pleasant as the move-in.
Review from Apartments.com
