Chandlers Bay Apartments

Renovation done poorly, they can't even get the kitchen drawers aligned. Move in experience sucks, they don't even have all the stuff ready. application took way too long and yet they are charging application fees.

The floor plans here are open and all the top floors have vaulted ceilings. They are really spacious. We have been here for a long time and seen management change many times. The management and maintenance we have now are the best we've had since moving in. We want to thank Matt for doing a great job and taking care of any maintenance we've needed.

The renovated apartments are beautiful on the inside and having a pond in your backyard is a bonus. In some places, you can feed ducks off your patio. The maintenance staff are all very friendly and do their job well, but the office staff is terrible. Messages either never get to the managers or they don't take the time to respond. I have called so many times and heard silence back. I have put in many service requests and was still left without improvements yet somehow showed "completed" through... the resident portal. Although they do have an evening security car that drives around the negligence of this apartment to keep up with basic safety measures such as parking lot lights is undeniable. Vehicles are stolen or broken into nightly here, homeless people live in their cars with aggressive animals and they do not have keys for many amenities including top locks in apartments and garages. It seems the only way to get any results is to contact corporate. This experience has been very disappointing considering I am a friendly tenant who always pays in full on time.
In summary, you will pay thousands of dollars extra in repairs for the duration of your stay at this complex. Read More

Overpriced for what you get, or should I say don’t get. Bums set up by the dog park or by the entrance. The water dries up over summer exposing the trash filled pond they advertise in the pictures. Cars are broken into nightly and nothing is done about it. The geese are LOUD and so is the train. Leasing office is shady when is comes to renewing leases and pricing. Trash is rummaged through by bums and thrown all over. Toilet has ran since I moved in and every closet has broken of the track. They... have cheap painted counters that chip revealing white tile cabinets underneath. Maintenance is rude and lets themself in whenever they want and don’t give you time to open the door or throw on clothes, they knock and immediately enter. Just save yourself the money and move somewhere else. Read More

I have lived here for over 2 years and had my car broken into twice and they took our license plate, the mailboxes were broken all the mail was stolen. I have heard some scary drunk fights outside every other weekend. The people in the office are nice when you are moving in and are not helpful after that.
Do you get motion sickness? The whole complex shakes every few hours from the nearby train and loud train whistles every time, even at 3 am.
I asked for my lease for a few weeks before finally... getting a copy from the lady I kept asking. We have another car that has to be parked far away and out of sight and forgot to apply my new tags to those license plate and the "Convenient" tow truck company picked it up only a week into the new month. The front office didn't care they towed our car and cost us $300. They are probably getting money from the "CONVENIENT" tow truck company every car they tow. There are people that steal even a few pennies from your car. LEAVE NOTHING IN YOUR CAR! The office will not help you. OH and fireworks... in June, July, and SEPTEMBER?! Read More