3/9/25
Verified Renter
Management is not the best at the apartment lease office. They only care about new residents and not current residents. I called about a concern about my animals and coming in to my apartment unannounced and never received a call back or an email back. Very disappointed and frustrated with management. Advertised as a pet friendly environment in reality it seems like they care less, making it not pet friendly at all.
Review from Apartments.com
Property Manager at Windsor Juanita Bay responded to this review
Thank you for connecting with us. We strive to provide an enjoyable and hassle-free living experience at every turn and are sorry if that goal has not been reflected in your experience. We are very proud of providing prompt and professional customer... service, so we would like to learn more about your interactions with our team. Our community is pet-friendly, so we would like to gain some additional insight from you. When you have a moment, please contact us directly at JuanitaBay@windsorcommunities.com. We appreciate your time and look forward to hearing from you soon.