5/13/22
No Response When Touring
I made an appointment to tour Prism about a week before I was going to be in the area to see it. When I first called the leasing office no one picked up, but someone from the property called me back in 10-15 minutes to schedule a tour. The day of my tour I attempt to call their office multiple times and get no response so I take the risk and head the apartment anyway. I end up using the call box multiple times and get no response. I waited around for an HOUR before giving up. If management... cannot even abide by a scheduled tour or bother to pick up then this is not a place I want to live
Review from Apartments.com
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Property Manager at Prism responded to this review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (206) 326-1911 to speak to our manager directly.