11/27/23
Sent my *paid* move out bill to collections THREE YEARS after I moved out
Three years after I moved out, these people sent the move out bill, which was paid in full, to a collection agency.
According to other review sites, this is a thing that happens. Allegedly a bug in their automated system, which they make no effort to resolve.
Absolutely disgusting regard to their tenants time, stress and credit.
It's still not clear if it's incompetence or malice, potentially getting paid from the collection agency for their already paid bills.
Review from Apartments.com
Property Manager at Verse responded to this review
We're genuinely sorry for this frustrating experience. We apologize for the misunderstanding, and we'd like to correct it as soon as possible. Kindly reach out to us directly to further discuss.