10/29/24
Stay away from Avenue5
Still waiting for my deposit refund i moved out in august. They put a stop on the first check they sent and also tried to charge me additionally because they had an accounting error in their system. Ive called and emailed the billing dept and main office multiple times no answer. Spoke to someone at the property they never got back to me. Avenue5 is inept at managing properties, besides all the hidden fees such as common are electricity, pest control and parking the pool didnt work the last 4ish... years i was there. Stay far away from any Avenue5 properties rent anywhere else.
Review from Apartments.com
Property Manager at Somerset Meadows responded to this review
Hi, we're sorry to hear about your experience. We take your concerns seriously and want to ensure they are addressed. Please reach out to us directly at pm.somersetmeadows@avenue5apt.com or call us at 1 509-927-3256 so we can discuss this further.... Thank you for bringing this to our attention. Thank you for taking the time to share your feedback. Our team works hard to provide customers with the best support possible and we apologize that this wasn’t your experience. We’d like to better understand what happened and how we can make things right, so please reach out to us at pm.somersetmeadows@avenue5apt.com or 1 509-927-3256.