5/17/24
Infested
Regret not taking the reviews I read more seriously, moved in a few months ago. Started off well and am now dealing with bed bugs and “brown” mold. Management does not respond to emails until you leave a review!
Review from Apartments.com
13 People Found This Helpful
Property Manager at Serrano Apartments responded to this review
Thank you for sharing your concerns. We understand your frustration and we sincerely apologize for these negative experiences here in our community. To prevent any further back and forth online, we feel it would be best to continue this discourse... offline. Please contact us when you have the time. Thank you.