Boulders At Puget Sound Apartments

Upon move in, I literally cried. It was so disgusting. The apartment smelled. The bathrooms were old and the sink leaked. I tried having maintenance fix it over 5 times. The hardware is old loose and rusted. The carpet is very old and stiff. My washer and dryer barely worked. I had to dry my clothes 3 times to get them dry enough. The mailboxes get broken into daily. In the year I lived there the 2nd pool never opened. They stop watering the grass in the warm months. Except around the office.... There is dog poop everywhere that never gets picked up. When renewing your lease they will up your monthly rent $200. Also my car was stolen twice. Read More

Bait & switch for the apartment layout, horrible communication, regularly charged wrong amounts, fight to receive deposit within the legal time for WA, and wrongfully reported to collections due to a computing error.

Management sucks, on move in day my apartment was never cleaned, the floors were black, that was filthy in the bathtub, stains on the carpet. Some of the flooring was missing, washer and dryer broken, fridge missing shelves, the fire place is not updated like the pictures show, the bathroom is more.run down than the pictures show, the cabinets are covered in water damage, and only 1 of 3 pools is ever open and that's only when they are working at the front. The nicest place is the community... center otherwise everything else is the LANDLORD SPECIAL.
Neighborhood is quite tho and halfway decently clean. Dog park is under kept and full of poop.
It's not worth the price they are changing. Read More

CATFISH. DO NOT MOVE HERE. Do yourself a favor and if you’re thinking about moving here don’t!!! To start the management is absolute *hot dog water*. They don’t care about any of the issues you bring forward, only about their paycheck, they could care less about the safety of their residents. Not only was our vehicle broken into THREE times within less than six months but all of the “second phase” mailboxes were also broken into. In addition, you pay for amenities in which you never actually get... to use. They advertise that they have three beautiful pools to be used. However, they refuse to open all except for the main one at the front office, in which is only open during “their” business hours, while everybody else is at work. So if you have any expectations of tanning poolside, throw it out the window because you’ll maybe get to use that pool once during the entire summer and it is over inundated with children that are not supervised. Also, you pay for the gym which is overrun by children smashing equipment, breaking equipment so that you never actually get to use the amenities that you pay for. Trash is all over the community, the dumpsters are disgusting and is never cared for either. Dog poop is scattered everywhere around the neighborhoods, when residents ask for more dog stations it’s “out of their budget,” a TRASH CAN is out of their budget. All of this has been brought to managements attention several times.
Management says that they maintenance their properties, however fire alarms will likely go off at 3 AM while you and your children are sleeping, causing you to evacuate the building. Not just once, not even twice… SIX times over three months. When asked what they are planning on doing to resolve this matter again, they said they would fix it however months go by and it is never actually maintenanced. The apartments are basic and you could do better elsewhere, where the crime rate isn’t going to make you pay thousands out of pocket, while the management basically laughs and spits in your face over your concerns and issues. Just do yourself a favor and avoid this place at all costs. General manager will act like she’s your friend and there to help. However, she’s always “too busy in meetings” to actually follow through on the things she says she’ll do. They are rude, disrespectful, and only care about your money, so happy we got out of there while we could. Read More

If I could give this place ZERO stars I would. Shooting took place this weekend, continuous raising of rent, charged for amenities you don't actually have available to you, Mold in the apartments, trash pick up is hit or miss, rat traps surrounding all buildings, Dog POOP EVERYWHERE!!!!!, vehicle damage or stolen weekly. DO NOT MOVE HERE!!!!! This has been a terrible experience and management doesn't care at all. Multiple comments or complaints submitted and never receive anything back.