Stonebrook Apartments and Townhomes

I applied for this complex. I got approved on the credit and background check...and then they ghosted me. I am assuming that means I got rejected? It's been 3 weeks and I can't get them to respond one way or another. Total waste of time and money.

Apartments were tiny for what you pay for them and they were not well kept at all. Management was rude and lacked communication skills and were never helpful. There’s only one trash compactor and two recycling bins for the entire complex and they were always overflowing with trash plus various trash and furniture left next to the trash compactor making it hard to access. I scrubbed the apartment and they still charged me over $200 for a cleaning fee. I put down a $700 deposit and got $150 back... due to the charges they put on me for pet cleaning, apt cleaning, power washing for outside the front door (from trash that leaked from the neighbor). Overall a bad experience and I wouldn’t recommend it to anyone. Read More

This place could be great, but like the other review calling it a "hot mess" states, it has all sorts of strange things that they hit you with that just sours the experience. Passive aggressive and strange blanket emails/Facebook posts from the office staff to all members. Bizarre fixations on things like kids using washable chalk in the play area, but never about cleaning up trash (picture a full picnic bench of fast food) left out in the play space for days at a time. They charge a lot for pet... deposits, and even if you leave it spotless, they'll nail you for $520 minimum cleaning fee even with no damage,stains,smells and precleaned. This place could be so good if they got it together. Read More

Lived here for three years, and not once did the management show 1 ounce of compassion for any of the people living here. If you decide to live here you will not want to live on the first or second floor because you can hear every step the people above you make. Management will act like that’s not true but believe me if they so much is click down thier recliner chair you can hear every sound, If they have a dog above you forget it they will be playing with that dog at 10 o’clock at night and it... was sound like your ceilings gonna crash in, think twice before moving in here. Unless you can filter out constant knocking and stomping above you. Read More

When we first moved in here it seemed like such a nice apartment complex! Pretty new buildings, and nice layouts of the apartments. But that’s about it. The charges added to your account after paying your monthly fees are absolutely insane. For example, we’ve had to pay a $500 down payment to have a dog here, just in case he ruins anything. This would be reasonable if we hadn’t already put down a grand to ensure they can fix anything we’ve broken while living here. These are both refundable, yes... . But what is not ok is to charge us an extra $300 on top of the $25 a month just to own one dog. Like are ya gonna charge me for having a kid too? And they have two potty areas in this complex, each are on opposite ends of the complex, so if we use any other area to let our dogs pee we get another $200 fine:). We also aren’t allowed to decorate our patios? And the pool that is apart of our payments has not been open for the majority of the summer, even though it’s only open four months out of the year. There’s one dumpster area in the complex, in the front. So if we don’t walk a block and a half every day to take our trash out we get rats! And we’re not allowed to leave our trash bags outside of our door for when we can conveniently take them to the trash without getting fined.

This is all aside from the fact that there are no garbage cans or dog poop trash cans anywhere around the complex, so of course there is poop and trash left everywhere. The people working in the office blame the tenants, but this problem would be easily fixable with trash cans available in places like the community park.

Also, why do the landscapers come at 8 in the morning??? Can we at least give people until 10 before we start blasting blowers in peoples windows? Read More