2/18/22
I wouldn't suggest living here.
- The apartment complex was built with cheap materials / fixtures so it's already falling apart in some areas.
-The walls between you and your neighbors are very thin. When sitting quiet, I can clearly hear my neighbors speaking or their TVs.
-Only one AC unit in the living room is provided (you have to personally purchase the second located in a bedroom) so the apartment runs VERY hot in the peak of summer.
- The management is "rough around the edges" and has sent harsh community letters... when addressing issues.
-Management will quickly send an eviction notice if you're only a few days past the rent due date. They will post the notice without even trying to reach out and speak to you first.
- Management also demands that you let them know 3 months in advanced if you're renewing your lease even though the signed lease clearly states I only have to give 30 day notice. They only give you 5 business days to make this decision...
-When paying rent on their online portal you pay the processing fee which does adds up to your rent amount; this was not told ahead of signing the lease.
-Not enough dumpster and recycling space for all of tenets. They provide one, on the smaller size, dumpster for 18 units which quickly over flows which has caused myself and multiple other tenets have to sit with trash in their homes until trash pick up comes. Have also had a bear sighting because of the trash over flowing.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Eagle Trails Estates responded to this review
Thank you for your feedback. We are disappointed to hear Eagle Trail Estates has not met your expectations.
Our tenant communications are intended to provide tenants with clear expectations of the rules of the property. This ensures that all tenants... are provided with the same opportunity to have a safe and comfortable living environment.
Notices are served promptly to all tenants and tenants who anticipate being late with rent should contact their Site Manager to make payments arrangements. Lease renewal notices are sent out in advance of the lease expiration as a courtesy to help expedite the renewal or termination of the lease.
No fee is charged for tenants who pay their rent online unless they use a credit card. A processing fee is charged by our third-party vendor for payments made with a credit card.
Noise complaints should be directed to your Site Manager. If the noise is excessive, tenants are instructed to contact the local authorities.
Maintenance requests can be made via the online tenant portal and will be addressed promptly by our professional maintenance staff.
Our wooded Northern Wisconsin location provides tenants with the opportunity to open a window and enjoy the local wildlife. If you feel threatened by the wildlife, tenants should contact their Site Manager or local authorities.
We appreciate your review and will take your feedback into consideration. If you are an existing tenant, please feel free to contact your Site Manager set up a meeting to discuss a resolution to your specific concerns.
