3/11/24
Long Term Resident
We have lived at Harbor Pointe for almost 5 years. We have had nothing but positive experiences - with our apartment itself, with our neighbors, with the neighborhood, with the maintenance crew, and with the office staff/managers. There have been changes amongst the staff and management team but as a tenant, I wouldn't necessarily know it from the seamless transitions and continued high degree of responsiveness and care for the property that I've observed. I find it extremely peaceful and... easy to live at Harbor Pointe and I don't ever think about moving, which is something I have not experienced before. Special thanks to our new property manager, Christiaan, and his assistant, Mia, who recently helped me quickly and efficiently with a leasing question I had. Christiaan was also extremely helpful and responsive during the cold snap we had this winter, when a pipe burst in the basement leaving the building without heat for a short time. Both Neil, the maintenance supervisor, and Christiaan were quick to offer resolution, updates, and assurances that the problem was being fixed. Running a huge complex like this with the attendant myriad problems that must arise can't be easy but I never feel like my concerns aren't important or timely addressed. We will continue to live here enjoying our wonderful lake view as long as they'll have us!
Review from Apartments.com
3 People Found This Helpful
Property Manager at Harbor Pointe Apartments responded to this review
Wow, neighbor! Your beyond-kind review means the world to us! We take pride in everything we do and are delighted to hear that our efforts continue to have a positive impact on your living experience. We would appreciate the opportunity to provide an... inviting and peaceful home for others just like you. Refer a friend today and ask how you can qualify for our Harbor Pointe resident referral bonus!
