11/19/24
Verified Renter
Recent Changes Why do we even have a area to get together and play cards and work on puzzles if were not going to be allowed, we were told we cannot do trash to treasures anymore, we did every other month on the first Saturday's of the month and enjoyed doing it. It did not bother anyone in our building. I am very confused we pay our rent, you tell us its our home we have to get windows cleaned ourselves, carpet done ourselves which is fine but it seems like we are starting to be treated as a... nobody and the company just wants our money and does not want the people to enjoy living here. I love it here but it is really changing and in my opinion and many of the other tenants feel the same. It would be nice if you would meet with us instead of the ambassador passing the information on, we cannot express to the ambassador what we feel, because he does not feel qualified to answer the questions we had, which we agree with that is not part of what is expected from the Ambassador's. Please understand I do love living here, but some things are changing. I have other suggestions about the Apartment's to make them more appealing, but I am sure the idea would not even go over, plus its getting to the point where were afraid to ask because the rent will go up even more. Sorry for rambling but I am a little frustrated. Thank you!
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Property Manager at Brookfield Highlands Apartments 55+ responded to this review
Thanks for the review! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better!