Bos Creek Estates Apartments

When I first read some past reviews, I was a bit skeptical...but I have been looking for a place for a while now and was starting to worry as my date I needed to move by was really coming up fast. I had drove out to the property and was looking at the rental flier when a resident of Bos Creek had approached me. We started to chat a bit and she had nothing to say but great things about the property and all its staff. So I reached out to the property manager and I am now living in a great... apartment! Everything from me first viewing the apartment , all my questions, to the lease signing, and moving in, went so smoothly! A experience that normally can be very stressful, ended up being a pleasant/low stress experience. Two thumbs up to National Management Staff! Read More

It looks decent, but don't be deceived. There seems to be a great deal of issues within management and the place itself still unresolved as witnessed from the previous reviews a year ago. They ignore any inquiries after repeated attempts to contact them through email or phone.

Obviously nothing has changed and take this as a red flag unless you want to fall down a rabbit hole of unforeseen circumstances. Irony would be the only response I would've got would be the generic response they will... have to this review. Read More

Hello, I am a newer resident and I am very happy living here! The new staff is amazing and very helpful. My calls are returned and maintenance is very helpful. I would recommend this property to everyone, it is set back in the trees and it's like it's own little community back here. I have read some of the negative reviews and have to say that the new management team is great and I look forward to spending many years here.

I felt that I should post a review of my experience thus far. I have been a resident here for the past year or so. I've been debating on moving but only bc my job has an opportunity to relocate...there are many reasons why I am choosing TO STAY. I will also say that the company has gone through many changes in management but i feel they're just molding into the right team. Their customer service in the past two months has been amazing. I've received a call back with in a short time and my... maintenance issues and rent questions were answered right away. I do recommend this place, especially to families. Its a great area and my kids also love it! You cant always believe what you read and you also need to consider that sometimes there has to be a happy medium. I did and I've been pleasantly surprised and happy considering the reviews i read before moving in. Read More

The apartments themselves are nice but we have had nothing but problems since we moved in. Over the 2 years we lived here, they have gone through 3 different managers. We couldn't even move into our apartment the day we were supposed to because the carpets were still wet. We had horrible issues with our door sticking and got stuck inside or outside the apartment multiple times. When we sent our notice to vacate letter they apparently "lost it". Then our security deposit was late because they... claimed we didn't give them a forwarding address (it was in the letter and verbally given over the phone). Furthermore, their security deposit for pets is ridiculous. We meticulously cleaned and still got charged for things that weren't broken. Multiple phone calls to corporate and it still took 4 days to get ahold of them. They had to refer the problem to their operations manager. It's been almost a month and we haven't heard back. Don't waste your time with these people. The phrase "professionally managed" is a joke. No communication and no care for their residents.

I would give 0 stars if I could. Read More