2/15/25
Verified Renter
No communication from front office. Office Manger is not residential friendly. She makes excuses for the maintenance and office team members as if it's ok for them to consistently make mistakes. No ownership at all. I've requested for shoe covers to be worn in my apartment during maintenance issues and have watched on camera them repeatedly disrespect my wishes. Upon speaking to the office manager I got excuses from her blaming another office team member instead of an apology or resolution to... the issue. I've never spent my money on such a disrespectful, unkept and poor management place such as this. Shame on the ownership company for not checking with it's residents to get an understanding of what goes on here.
Review from Apartments.com
Property Manager at Lennox responded to this review
Hi there, thank you for taking a moment to express your concerns and bring your issues to our team's attention. Providing top-tier customer service is an absolute priority for our community, so we apologize if you have experienced anything less than... our standard care. Please contact our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com so that we can better understand your experiences and work with you to improve your time here. Thank you!