4/10/25
Verified Renter
The apartment itself is fine. The office staff are very kind a professional; never had any issues with the sweet ladies in the office! The maintenance team are very nice men; they’re super slow to fix things. Took over a month to get the AC fixed a while back. They also don’t tell you when they’re coming, which as a single woman living alone is a major issue for me. I stopped making maintenance requests since they always take so long and don’t notify you when they’re coming. When they do fix... something, they do it well, though! Maybe I’m just impatient ?? had a lot of issues with ants. Otherwise it’s pretty great for the price and the community itself is safe. I’ve always had good neighbors.
Review from Apartments.com
Property Manager at Muse responded to this review
While we appreciate your feedback, we’re sorry to see that you have some concerns which have hindered your enjoyment of your home here. Our goal is always to provide maintenance services in a timely manner. All resident requests are addressed in the... order in which they are received with priority given to more urgent repairs. That said, if your request has been pending for longer than expected, you can always reach out to us directly to get more information about the status. If you'd like to discuss your concerns in greater detail, please feel free to reach out to our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com.