6/14/24
Tour
I booked a tour of an apartment by phone call. It seemed like I was talking to an AI assistant. The AI assistant scheduled an appointment, when I arrived at the office the person available said that I wasn’t on the list and said they didn’t have any apartments to tour. It was a big waste of my time and I am rather disappointed/frustrated.
Review from Apartments.com
3 People Found This Helpful
Property Manager at Riverwalk Apartments responded to this review
We're truly sorry to hear about your experience. It's important to us that our customers feel valued and we regret that we missed the mark this time. We'll take your feedback into account as we work to improve our scheduling process. Thank you for... bringing this to our attention.