Riverwalk Apartments

Thank you for sharing your thoughts with us. We're truly sorry to hear about your previous experience at Riverwalk. While I'm unsure of when you may have resided here, I want to assure you that we have made significant improvements over the past few... years.

In 2022 and 2023, we completed all of our balconies, enhancing the overall appearance of our buildings. We also opened a new building in September 2023, further enriching our community. Our pool has been open for the last three summers, and we've upgraded our pool deck with new furniture to ensure a comfortable environment.

Looking ahead, we are excited to announce the opening of our river pool in the summer of 2025. Our pricing remains competitive with other properties in the area, and we have a dedicated pest control team that visits weekly to address any issues promptly.

We take pride in our earned reviews and strive to create a positive experience for all our residents. Over the past 3.5 years, we've focused on uplifting the property and would love for you to see the changes for yourself.

If you're ever interested in visiting or have any further questions, please don’t hesitate to reach out.

Keyota A. Lee mas

We're truly sorry to hear about your experience. It's important to us that our customers feel valued and we regret that we missed the mark this time. We'll take your feedback into account as we work to improve our scheduling process. Thank you for... bringing this to our attention. Lee mas

Good morning,

I apologize this was frustrating for you, however, we have a contract with a boot and tow service. On yesterday when you contacted our office I reached out to the tow company per your request. I spoke with them and they stated you had... not made contact with them. I called you back and made you aware to call them because we have no authority to make them take a boot off. At the time you were booted you did not have a handicap sticker. For the towing service you were parked in a handicap spot without proper documentation. The towing service has their towing policy which was sent to all residents Sept 9, 2022. Again, I am apologetic this happened but we have a towing policy in place so that all residents can park easily when arriving home. If you would like to discuss further please contact me in the office. -Keyota A Lee mas

Hello User, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. See you... next time! Lee mas

Hello,

Thanks for reviewing us! We're happy to know that you've had a great experience at Riverwalk! Please let us know if there is anything else we can do to assist you. 

Sincerely, 

The Riverwalk Team