12/27/24
RENTER BEWARE
The ABSOLUTE WORST apartment complex ever! They have made sooo many mistakes since I've lived here (left us a weekend without a working toilet, no AC for long holiday weekends, locked us out of our storage because they didn't know if the renter still lived here) but the last straw was when they mistakenly towed my wife's car on Christmas and left her with no car to use. When we found out the next day, they closed an hour early and didn't tell anyone. The Tow yard was already closed. I'm going to... sue them if they refuse to pay for this because this is just wrong on so many levels.
Review from Apartments.com
Property Manager at San Cierra responded to this review
Hi, we truly appreciate your honest feedback. Please reach out to the office to discuss the car being towed. We had tagged and we let the tags sit for at least 24 hours before towing. If we didn't hear back from anyone, yes, we do tow at that time... . Please call our assistant manager for clarification.