10/20/22
Poor staff and allows smoking
The manager is never here and makes you wait when she’s at your location to do anything. We’ve complained MULTIPLE times about smoking and smelling cigarettes in our apartment from surrounding apartments smoking. There are strict rules in the agreement about smoking and that it is prohibited but they do not care. I called in to complain one time and asked if they wanted to come smell it and they said no. We are very unhappy living here. They will not make the people who are smoking leave and... they will not let us out of our lease. I do not recommend living here if you want a place that abides by the rules and cares about their tenants.
Review from Apartments.com
25 People Found This Helpful
Property Manager at Evolution at Estrella Falls responded to this review
Thank you for reaching out regarding your cigarette concerns. We want you to be able to fully enjoy your apartment and are sorry to hear that some of your fellow residents may be disregarding our community policies. For further assistance, we ask... that you contact us directly at 602-474-3564. We appreciate your review and look forward to hearing from you soon.