10/15/24
Zero Stars if I Could
-Mold and cockroaches in the units (they will not test for mold- no matter how many times
you ask and will try to hide the issue). My toilet was full of mold (scrubbing it off and kept coming back), the whole apartment smelled like mold/mildew and the vent for AC/heater was so dirty no matter how many times I tried to clean it.
- A week before I moved in I asked for the sink under the kitchen to be fixed (it was leaking), my window to be sealed (Top not sealed-moved when it was very windy) and... bathroom sink to be re-finished (none of it was done until I had to ask again the week I moved in). The window was never fully fixed, I was told not to open it by a vendor worker and it was a safety concern while I lived there.
- I had to have my smoke detector looked at 3 different times when it went off during the middle of the night at random times (after resetting it myself and changing the battery)- I believe it was only replaced once with a new detector.
- Emergency maintenance only goes straight to voicemail and no one calls you back in a timely manner. NEVER have an emergency here because it will not be addressed.
-It is not a secure gated community- the gates are usually not closed all the way and there was a huge hole in the stone fencing where anyone could walk through- I saw people from the street walk through it (when brought up they blamed corporate).
-You will pay for common area maintenance fees monthly
- Trash that piles up all the time and broken glass is in most areas- watch when walking
your dog out to the sidewalk
- The apartment gym facility closed at 5pm so there is now way you could use if you have
a 8am-5pm M-F job
-When I moved out, cockroaches/bugs would scatter when moving items out. There was
bug poop behind hung up picture frames on the wall after 5 months - I cleaned my
apartment daily and sprayed for bugs as well
-The property manager is one of the most unprofessional property managers I have ever met (attitude with no customer service sense) . They make you feel bad for putting in maintenance requests and never come in the time range slot if you ask to schedule it.
- I paid all my move out fees and last of rent and they sent me to collections to get money that I did not owe; it was closed stating sent by error. Then their office reached out to me again saying I owed an amount after closing the account in collections.
Review from Apartments.com