3/14/25
Should be 1 star but price is the only good thing
Gonna just list a few reasons but theres soo many to not rent here
- They will find reasons to tow you. Even if you correct 1, they will look for another
- Centralized AC so they control the temp. They're CHEAP and will try to save money by any means. They cut our heat off at the beginning of February.. So that 2 months of it being FROZEN cold in your own apartment and having to use the oven as heat even though you pay for it
- Maintenance has the worst customer service I have ever seen and... wont fix the issue. You will have to put in 3-4 requests to eventually have it at least 70% resolved
- SO many different kinda bugs.. They make the roaches look minimal
I can go on but trust me.. Price isnt eveything. Look elsewhere
Review from Apartments.com
2 People Found This Helpful
Property Manager at LUMINA ON 19th APARTMENTS responded to this review
Thank you for letting us know about the trouble you've had with your stay. Please contact our office directly so that we can personally address your concerns. We assure you that our team is dedicated to providing a comfortable and high-quality home... for each of our residents and it'd be a pleasure assisting you to get your stay back on track. We look forward to speaking with you about any outstanding concerns, thank you.