Skyline Lofts

I have been living in this residence for almost 1 year and have given my notice to vacate.
During my stay, the elevators are always not working, the parking garage gate never works, and the building is in disrepair and dirty.
I was attempting to leave with the least amount of issues, following the lease, and Staff from the reception area knocks on my door and says he's there to inspect the apartment. There was zero notice provided. I identified he could not, so they just charged me 35 dollars.... How petty. I am so glad I'm leaving this place and you should really consider not moving here. Read More

I loved living at Skyline Lofts! The staff was friendly and helpful, the maintenance was efficient and effective, and I felt safe living there. Skyline Lofts is in an excellent location and has great apartment units and amenities. Highly recommend!

Property is cool looking in pictures and has great staff but is lacking in many areas. Appliances are old. Counters and cabinets are poorly made. Due to surrounding construction it gets very loud in the morning around 5am. All community amenities are closed although almost every surrounding communities are not. Unfortunately this complex leaves a lot to be desired

I don't write a lot of negative reviews. My husband and I are both incredibly understanding people. But Skyline Lofts has to have the WORST CUSTOMER SERVICE I've ever experienced. After a reoccurring issue with our toilet not flushing for FOUR CONSECUTIVE MONTHS and overages in water bills, the office is doing little to nothing to apologize or solve the problem. I went in on a Friday in February to explain that our toilet was broken and was told to wait until Monday to get it fixed. Which means... I took the elevator SIX FLIGHTS to use our gym bathroom all weekend. This was in February. It's May and our toilet is still broken. I'm upset that it's still broken, but I'm even more upset that Skyline has shown zero sympathy for our situation and demonstrated that they could care less about people who live here. The first time they gave us a $25 Amazon gift card and then when my husband met with them they offered a few hundred dollars like that's enough for all of the trouble we've been through. Whether we're a one-off experience or not, they're overpriced, the building is actually pretty old (we've had blinds break multiple times in the short time we've been here and the carpet was withering away before we moved in), and they've proven that they will breach your contract when it comes to reasonable accommodations and not lose sleep over it. It's no wonder why there are so many empty apartments in the building. It's interesting that we know people who have cheaper/discounted rent than what we pay because Skyline has been so desperate to fill rooms, but apparently not desperate enough to keep their current tenants happy. We're potentially taking legal action and we're definitely telling every incoming law school student to stay away from this place. NOT WORTH THE HEADACHE! Read More

Staff that fake a smile and screw you over when "life happens." Downtown Phoenix has so many other options, make this a last resort.