SALT Apartments

SALT suffers from mismanagement, poorly enforced rules, and frequent resident violations. Smoking, theft, littering, and other issues go unresolved while management spams residents with ineffective emails. A year-long construction project—undisclosed during leasing—shut down nearly all amenities.

Two weeks after move-in, we were told of renovations closing pools, the gym, and other amenities—contrary to leasing agent assurances. Complaints were dismissed, and rent adjustments denied. SALT... frequently renovates unnecessarily, raising concerns about their priorities.

No direct office line exists; residents must leave voicemails. Emails about issues like broken elevators were sporadic, leaving residents unprepared.

Trash, broken glass, cigarette butts, and even motor oil litter the garage. A $50/month parking fee applies universally. Reckless drivers and blocked stairwells add to frustrations.

Theft of packages, decorations, and Ring doorbells is common. Smoking violations are widespread, with weed and cigarette smells filling stairwells and balconies. Trash is left in stairwells and elevators.

Lax garage security allows unauthorized access. Cars tailgate into the parking garage freely, and security staff are rarely present.

Elevators, gates, and entry fob systems frequently fail, with delayed or missing repair updates. Fire alarms often go off late at night due to resident behavior.

Leasing Agent Issues: Agents provided incorrect information on units and lease terms. Move-in and move-out were chaotic, with no guidance. They refused to provide rent roll documentation and treated fees as negotiable.

Industrial dumpsters blocked our moving area, and agents only assisted after legal threats. They attempted to charge for normal wear-and-tear.

Conclusion: SALT’s modern décor and location can’t compensate for mismanagement and unresolved issues. Renters are better off elsewhere. Don’t be fooled by appearances—it’s not worth the trouble.

Good luck, SALT management—you’ll need it.
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Overall it is good community but the leasing team could be more supportive and apartment facilities could have been better, especially since the construction is going on, can't really complain

I love living here. I love all the events and the employees. I can go to the market any time and get snacks. I can get free coffee whenever I want.

Salt was probably one of the worst experiences i e ever had. as a student at ASU, I was super excited to live at salt because of all its amazing amenities and location I saw online. I would never recommend living in this apartment to any ASU student, especially if you are younger because the staff will treat you like a child.
I have had many ongoing issues and have tried to seek help from the staff upfront and they have been nothing but degrading and rude. I was also told that the construction... at the complex was going to be done back in March. It is now almost November. I tried to move my units, because there were construction men looking into my apartment and i was told no and basically that I would have to deal with the problems that I was having. I have never been so excited to move out of an apartment in my life so if you’re thinking about living here, I would think twice before making that decision. Read More

SALT is a great complex to live in. I have enjoyed my almost two years here and I am looking forward to more. Amenities are clean and always functioning, staff have always been friendly, and the apartment units themselves are beautiful. Compared to other apartment complexes in Tempe, SALT units are much more spacious and have upgraded appliances. The complex is located in an area where many things are easily accessible.