9/11/21
Worthless
I lives here from last 5 years. Management getting worst from bad. Office closed every time. You have to take appointment to meet Manager. No maintenance. Dryer washer are worst and dirty. I requested one repair a month ago and still waiting for repair.
Review from Apartments.com
9 People Found This Helpful
Property Manager at Acacia at Carmichael Apartments responded to this review
Hi there,
Your experience at our property is rather unfortunate.
You are correct. Due to the COVID-19 pandemic we are open only by appointment at this time for the foreseeable future. This is to ensure we protect our staff as well to make sure... that the office and common areas are sanitized upon arrival to your appointment. Same day appointments are available on most days, please call your property manager to make an appointment.
At this time we do not have any written work orders pending at this location that are more than 3 days old. Please make sure that you have put in a WRITTEN work order. Please fill out a work order from that are located in front of the rental office at your earliest convenience. Once you complete the written work order you are more than welcome to drop off the completed work order in the office drop slot. We have two active and full time maintenance employees whom live on property; so they will be happy to help you with your concerns. At this time we also have a porter onsite to address any and all cleaning concerns on property. Please note: any issues with our washer and driers must be taken up with the laundry leasing company. We do not own these washer and driers, so the leasing company of said equipment is responsible for any and all work needing to be done to them.
We value your tenancy, and hope you unfortunate experience(s) get better for you moving forward.