Duet on Wilcox Apartments

We just moved out of our apartment and expected to receive the deposit back after we patched the holes,repainted and cleaned the apartment before leaving it.

But suprise they are charging us FOR CLEANING AND REPAINTING.
So the charge now goes higher than the deposit was and even saying we owe them more money.

We asked twice for move out inspection and nobody came, when we went to return the keys asked again and they replied you are all set no need for that.

Building office works once in a... blue moon and are incredibly slow with any requests.
There are multiple bug infestations and most of the time something is broken and not fixed for weeks (elevators/front doors/garage doors).

Pipe bursts and flooded apartments are a normal thing.

Avoid this building and don’t ignore the reviews telling you what kind of people you would be dealing with. Read More

AVOID THIS BUILDING AT ANY COST!

I didn’t write a review previously just because Tierra is nice. But after what happened today, enough is enough.
We have requested move out inspection on the day of the move out and during the last 2weeks of our stay there. I reminded them about the inspection several times, but nobody ever showed up.
When they gave us the final move out list (that I still have) they said that we need to do cleaning of the apartment, which we did. Detailed!!! Now they want to... charge us $160 for the cleaning, of the apartment that was perfectly cleaned.
On top of that, when we asked while moving in can we hang photos on the wall, they said yes. On the move out list, it was noted $3 per hole. No problem. We patched tiny holes that we made for our picture frames. On top of that, we asked maintance which color do they use for the apartment, and we went and purchased exactly the same color and painted over the patched holes. Now they want to charge us $350 for painting of the whole apartment?!?!
DO NOT EXPECT YOUR DEPOSIT BACK!!!

Building is filthy, trash chutes alway clogged and smelly, pool is almos never clean, elevator didnt work for 2 weeks when we were supposed to move out, animals are releving themselves inside of the building and I have never ever seen somebody cleaning those carpets. Oh yes, they say they have laundry rooms, machines always broken and filthy! I have collected pretty nice collection of the pictures as proof.

And one more thing, apartments are FLOODED now, so not livable.
They literally just want to extort you. Read More

Overall, Duet on Wilcox has satisfied all of my wants and needs for current residential living. It’s nice to know that things are taken care of in a timely matter, and that the people who work and live here are friendly.

I love living at Duet! All my Hollywood dreams and needs are met here. Excellent location in central Hollywood, right off Hollywood Blvd, beautiful apartment unit and building, pool is excellent, and the Duet neighbors and community is wonderful. Blessed to be a Duet resident, a Hollywood dream!

The noise issue is a big issue. I brought this issue up to the management team. Nothing was improved I really wished to move out of this complex. but they ask me to transfer. After transfer there were unexplained fee charges.