7/17/23
Terrible management company
Ever since UDR took over as management there has been nothing but issues. Tenants not able to receive their packages, issues with the parking garage multiple times a month, and no clear way to reach anyone accountable to anything on the property.
As much as I love the location I wouldn’t suggest that anyone live here.
Review from Apartments.com
5 People Found This Helpful
Property Manager at HQ responded to this review
Hello there, We are sorry to hear you have been dissatisfied with your time in the community. We understand the importance of effective communication and ensuring that all inquiries and concerns are addressed promptly. We sincerely apologize for any... lapse in communication you may have experienced throughout your residency. We are always looking for ways to make improvements to the experience we offer our residents and your feedback will help us do that. We value your residency and want to make things right. If you have any outstanding questions or concerns, please don't hesitate to reach out to our team. We are here to assist you and aim to resolve any outstanding issues as swiftly as possible. Kind Regards, Callie
