1/25/24
Verified Renter
The aparment complex looks like it has all the bells and whistles but in reality most things fall short. Our appliances frequently stopped working even from day 1 of moving in. Getting a hold of management or staff commonly took at least 6 phone calls. To top it off, they took out a huge chunk of our security deposit without providing details as to how they got to that number. Red flags all around.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Catherine responded to this review
I'm disappointed to hear that your experience at Catherine Santa Monica Apartments wasn't a positive one. It looks like you had this experience a few months ago and i'm pleased to say that we have a brand new incredible team that would love to... provide you a brand new and better experience. Please feel free to reach out to me directly so that I can get more details on your concerns and see how we can do better.