Lugano at Cherry Creek Apartments

Moved in May of ‘23. Since living here my girlfriend’s car has been broken into and we continue to have packages stolen, out of the mail room, delivery locker, and most recently, right in front of our front door. The security measures are nonexistent, as multiple doors that need fob (secure) access are constantly broken, meaning anyone can get into pretty much any facility here. Had roving security for like 1 or 2 weeks then nothing again. They don’t take it seriously here.

This place has animal poop everywhere dogs barking at night dogs attacking other dogs they leave trash all over the halls outside of trash cans! The manage staff is so bad it’s a joke don’t move here

They will ignore you. They do not care about your needs. They are all about the corporate interest and not the individual.

after paying for garage space my roomate got her car broken into just to find out they have no security in the garage that i pay for to have a safe spot. when we called the police they explained that the 2 garages in this complex alone has a lot of theft calls. after explaining our concerns to the property manager, Jennifer, she explains theres nothing they can do and it doesn't matter if theres cameras or not and that its very easy for people to jump the gate. Jennifer brushed off the issue as... if it happens a lot and did not make us feel better about the situation. i feel we are paying way too much money to not have security.

this place is way over priced and they also failed to tell us we have to pay common utilities, so no thats not included with the overpriced rent.

it is also next to a very busy rode where you hear sirens all hours of the night and constant traffic. out of all the places I've lived, never have i experienced such greedy people that try and milk as much money as possible. Read More

We moved in over a year ago under a different management company. I will say that at that time they went out of their way to make certain that every single resident was comfortable and had their needs met. Since IRET has taken over, service has declined a lot. Many of the resident activities have been cancelled, the parking garage doors have been broken leaving the vehicles open to vandals, trash pickup has not been consistent, leasing office hours are not consistent, management is not... available on the weekends and will not talk to residents about concerns. Personally, Denver is a highly competitive market for apartments and IRET is a rural market company... there is much better out there and we are moving. Read More