3/13/25
Verified Renter
Fix the ripped/destroyed/filthy pool furniture
Get more professional staff
Fix your method of billing
clean the hallways and staircase- they are filthy
clean the green slim growing on the pool interior
Review from Apartments.com
Property Manager at Broadstone on 9th responded to this review
Anonymous,
Thank you for your review. The pool furniture was vandalized after we finished this year's budget. We first tried to get them repaired locally, but no one wanted to this type of work. We are working with the original vendor and are... waiting to see if the cushions can be replaced or if we need to replace the entire day beds. They should be in place before Labor Day.
The springtime cleaning of the stairwells is right around the corner, if you have a specific spot, please let us know with a work order and we will get on in it. Same with the hallways. The hallways are vacuumed every week and steam cleaned every three months. But we can always do a spot clean when needed. Here to help.
It is pretty rare that there is any green algae in the pool, the maintenance supervisor and I just inspected the pool and hot tub just now. They work on it 7 days a week. If by chance they miss a spot, please shoot us a message, we will get right on it.
Best,
Team Bon9