M2 Apartments

They will take your deposit and send you an outrageous bill after you move out regardless how clean the apartment is, or how long you've lived there, or how good of a tenant you were, or how clean you get the apt, or how much you spend on cleaning supplies, or the hours you spend cleaning, they take your deposit and send you an outrageous bill. It's all about money to them.

I'm just warning you.

The parking is also terrible, and you get to stare at nasty trash everyday when you pull into the... apartment as they are never cleaning up by the trash. Read More

Upon moving in:
-The apartment was FILTHY. We had to go out and buy a vaccuum and mop before we could even bring our belongings inside.
-Ice machine in fridge didn’t work
-stove didn’t work
-master bathroom door didn’t close

While we lived there:
-Trash EVERYWHERE. ALL. THE. TIME.
-When you walk to your apartment, you’re walking through mountains of trash bags.
-Seriously, there’s trash everywhere. Even when it’s 90+ degrees outside. So in addition to trash everywhere, there's huge flies and... rancid stink. Management does NOTHING about it (I contacted them more than once in regard to my neighbor leaving bags of trash and bags of dog poop outside of their door and they did nothing.
-You have to pay $30/month for “valet trash removal” and there is no way to opt out.
-There is also a mountain of trash by the dumpsters every weekend.
-Our dishwasher broke and was “fixed”, broke again/was not ever actually fixed and took 3 months for it to be replaced (the woman in the office will tell you “its so hard to get replacements for appliances”. No, that’s not what happened because as soon as I called and made a big fuss, I had a replacement the next day.)
-Our refrigerator broke
- The grounds are pretty gross, there is limited grass and the grass they do have is yellowed with dog pee.
-The office staff doesn’t contact you via phone or email regarding any issues, they will leave a paper notice on your door at the very end of the day so you can’t contact them that day.
-Office staff is very rude, condescending and unhelpful.
-They will nickel and dime you at every possible opportunity. Expect to pay $100-300 more per month than what is quoted on the website
-$30 valet trash removal
-$20 “real estate fee”
-$30-40 CAM (common area maintenance) fee. Not sure how that one can fluctuate, but it does. Not to mention lights in the outside hallways are always out and not replaced
-$8 per month PER CAR for parking
-$6 “Service Fee”
-$2 to pay rent online, which you can’t opt-out of.

-We left the apartment in MUCH better condition than when we moved in, and were still charged $135 cleaning fee in addition to not getting our $250 deposit back. We requested an “in-person” move-out inspection, and the woman in the office was surprised we asked for it, and the “inspection” she did was not the same inspection that I was emailed about, with photos and notes. I would have much preferred to have been present for the inspection that resulted in charges. Read More

We really enjoyed living there however when we moved out they billed us over 1K in cleaning fees that included maintenance requests over 12 months (broken blinds, stove pans, and even a pigeon family as pests on the balcony) this however was put on our bill. They never gave us an option for security deposits. The pictures they took were of broken appliances requested for maintenance. Moral of the story is great place to live but when you leave they milk you as much as possible.

I didn't even see the apartments in person before I signed my lease, I trusted the positive comments that people wrote and weighed the negative ones. That being said, I don't regret my decision! I love living here.

I selected an upper priced one bedroom apartment with an attached garage so that I wouldn't have any "parking issues". I paid a little more and complain a whole lot less (funny how that works, right?). I have lived in places that only allow street parking and it sucked! I have lived... places that only let you have two cars on a lease no matter how many people/cars you had, and guess what? It SUCKED. People complained there wasn't enough parking, so M2 enforced two cars per apartment rules and then people complained there weren't enough passes. How can you win with that mentality? (You can't). When I needed an extra place to park, I walked into the office and asked to be put on the carport waiting list. Problem solved. They have garages and car ports for rent and apartments with garages attached. Solve your own problem. Can't afford the extra cost per month? That's coo! We aren't all made of money, but don't complain about it.

The front office staff are wonderful, truly. What people don't understand is they don't own the complex! They can only do so much! Someone puts money down and passes the background check? You're allowed to lease here. They aren't allowed to discriminate. If they pass the necessary steps to live here there is nothing the office can do! The maintenance team is sorely understaffed, which speaks volumes to the amount of stuff one guy can get done in the complex. Bart is wonderful and will take care of anything, you just gotta give him some time!

I love that they provide FREE poop bags for dogs at various spots throughout the community, and I love the bark park. While I wish it were bigger (see, no apartment is perfect!) it is awesome to even have one available in the community. I have never had a problem with the smell in the year that I have been here. Poop, yes. But, again, that's every apartment! Some people just suck!

Yes the walls could be thicker, yes people that don't follow the rules suck. BUT! The finishes are high end for the price point, the storage units are ample and work while, the grounds are wonderfully kept, and the pool is year round.

My only complaint is that they raise the prices for people that renew, but that isn't something the front office can fix. That's something corporate america needs to fix! Read More

DO NOT RENT HERE!!!!! I have never written a review before. But, they convinced me I should.
The day we moved in, the apartment was filthy, and this was after we had to wait a week for them to 'get it ready' for us to move in. There were dog prints all over the place. We don't own a dog. When my wife called and said it was dirty, she was told "It's not dirty, it just looks dirty" It stopped looking dirty after we cleaned it.
Also when we moved in, the air handling unit made a horrible... metal on metal banging noise every time it was running. When we complained about that, we were told that that was the way it was supposed to sound and there was nothing they could do about it. Finally after repeated complaints they begrudgingly sent someone from maintenance to look at it, and in short time they were able to make the banging noise go away.
We lived there for 1 year, and parking was woefully inadequate.
I have seen tenants come to management with a concern and be immediately disregarded. I have even been present when the staff encouraged tenants that if they didn't like it, they should break their lease and move somewhere else, rather than try to help. Of course if you break your lease, you owe 2 months rent.
The management does not care about it's tenants. But, they sure care about their money.
We wanted to move in on the 1st of the month, but they couldn't have it ready for us until they 8th. We signed a 12 month lease. We gave 60 days written notice and at the end of the 12 months, we moved. Because they couldn't get the place move in ready until after the 1st, they tacked on an entire extra month to the end of the lease. Making me pay 13 months for a 12 month lease, because they couldn't move me in sooner.
The manager is arrogant and condescending, and absolutely does not care when you have a problem. The assistant manager is just as bad. The only nice person is the front desk girl. But there is only so much she can do. The people with the power treat the residents like second class citizens and then act like they should appreciate it.
The apartments are nice, they are pretty. Not especially high quality construction. But, not matter how nice the apartments are, the management makes it not worth it.
Find another place to live. Read More