Point 21

I have been living here since January 2023. They have an amazing staff with an amazing system. Jocelyn basically sold me through the phone and Tanner followed up and closed the deal! The maintenance group is very hard working. I put an a maintenance request thinking it would take days and they came within the hour to fix the issue and even any other issues that came to my mind. They have 24/7 security I believe as I see them all the time. I did a lot of research before moving here and you simply… won't beat the price for what you get. While living here I have got 2 noise complaints from a crazy lady which is only like one percent of the building as everyone else is amazing here. When I was told of the noise complaint Tanner handled it with extreme professionalism to let me know, which I respect. The staff always handles everyone's concerns and treats everyone with respect as anyone should. They always gave me the best service possible. I recommend living here if you want to truly experience downtown living. Read More

Where do I begin? Here's a brief list of what you can expect:

- Extremely expensive parking ($125 per spot).
- While it may look nice, all of the appliances and cabinetry are very low quality and break constantly.
- Speaking of breaking, the elevators, pool, hot tub, and rooftop patio amenities are constantly breaking and out of service. So, move here if you like walking up and down flights of stars and paying for amenities you can never use.
- The apartment proclaims the underground parking is… secure, but the homeless population around the apartment (which is quite large) or drunk people wandering from Larimer St can quite easily get into the apartment.
- Because anyone and everyone can get into the apartment complex easily, car break-ins and robberies are quite common (my laptop was stolen out of my car, my wife's purse with all of her cards was stolen, and I've witnessed multiple broken car windows).
- Robbery isn't the only crime you can expect, within the past six months of living here (2022 - 2023), there have been four shootings blocks from our apartment. In fact, one person was shot and killed right in front of the apartment building.
- To make matters worse, the apartment staff are not very helpful and have a very high turnover. We've sent multiple emails and left multiple voicemails that have never been answered.
- If you accidentally get locked out of your apartment, good luck! Because Point 21 uses electronic locks and FOB keys and there's no locksmith in Denver that works with electronic locks. Nor does Point 21 staff have a master key...So, just don't get locked out!
- Finally, while the Point 21 groundskeeping staff do a decent job of making the apartment complex appear upscale and clean, in reality, that's not the case. Because of the previously mentioned homeless population, there's trash and excrement all over the surrounding sidewalk of the complex. The dumpsters behind the building are constantly being torn through with trash being thrown everywhere (we even saw a dumpster fire once). The stairwells are absolutely disgusting and smelly. And, the alleyway entrances to the stairwells are a popular place for the homeless to use the bathroom (we once had to beg the staff to clean up human excrement from the stairwell entrance). Read More

We’ve lived in the building for three years and haven’t had an issue until the new management. Like the other reviews EVERYTHING is broken. That’s not the worst part though. The building has been absolutely infiltrated by homeless people. There is no 24 hour security and when we called the hotline to report a homeless man inhabiting the garage we were told they couldn’t do anything since it was outside of the contract hours so we got an extra resident for at least a nigbt. It is a major safety… concern, our cars have been broken into multiple times. There have been multiple other homeless people in the building and trying to break into apartments. The cherry on top is they raised rent 15% with all this nonsense going on. please do not move here, save yourself a headache. Read More

Used to be a great place to live. New management took over in 2022 and the whole building has fallen apart. If you love no amenities, broken elevators, management not taking responsibility for anything and the homeless people taking over the property and using it as a bathroom/drug use spot then this is your spot. Don't be fooled by the photos and the updated painting and hallways. They could've used the $ to fix the 3 month broken pool, elevators, secured locked doors, security cameras, useable… garage doors to park your car, etc. Property is aware and still nothing is being done. Spend your hard earned money at a place that fulfills your lease contract. Nothing is there fault here. Read More