Santana Ridge Apartments

I have been moved out from SR for 6 months now and they refuse to mail out my deposit. They are very money-hungry and completely disorganized. Many functions of the unit were inoperable (the dishwasher remained broken after several work orders, the shower in the master bedroom NEVER had hot water). They also have roaches. The cheaper prices really don’t accommodate for the massive headaches and vulnerability you have with living here. My car was also broken into and the management really did not... care to respond at all. Save yourself the trouble and do not waste your time or money here. Read More

Decided to not sign a lease and the company will not refund me the money I put down on the apartment. Stay away shady business.

This is the grossest, most disgusting place I have ever lived. Don’t put yourself through the hassle of dealing with the incompetent staff. Find anything else. Even if you were desperate like I was, this place isn’t the answer. It’s way more trouble than they’re worth.

I figured this review would be more beneficial from someone actually CURRENTLY living at Santana Ridge. I am an honest person and try not to make things seem better or worse than they really are!

That saying "You get what you pay for" stands true for this establishment. While the rent isn't bad, you definitely don't get comfort for the price. I moved here for a job rather quickly and didn't have time to physically view apartments in person. I ended up here at Santana Ridge. While I will say... that my stay here hasn't been totally bad, for the most part, it also hasn't been very pleasant either.

Good things about Santana Ridge:

-Friendly Staff
-No signs of bugs (in my apartment) <--- I am a very clean person, so this may skew this. I cannot vouch for anyone else here.
-Reasonable Rent Rates
-Location is pretty nice with the close proximity to shopping and the necessities.

Bad things about Santana Ridge:

-Slow (VERY SLOW) maintanance
-No central AC (I am very displeased with this one because when you see the website, it states "Air Conditioning". While this is true, is is definitely not Central. It's a wall unit directly behind your door that causes two issues:
1. difficulty getting larger furniture inside the apartment
2. Being next to the door gives more opportunity for air to escape right out the front door before ever having the chance to cool off your apartment

-No Towing for people who park cars in your assigned spot. I have had people park in my spot numerous times and the only response I have gotten from the office is "Find out who it is and tell them"
-very outdated apartments

Let's just say that I plan on moving once my lease is up. I would rather pay more to live in better conditions than to live here. While Santana Ridge is a good place if you are really on a budget or just need somewhere to live quickly, it's not by any means a long term apartment home situation.

Good luck! Read More

This is a horrible place to live the floor is fake wood, the vathrooms have a permanent nasty smell in them the shower head comes out of the wall and the rooms carpets are very dirty and old. The worst thing about this place is when i first moved here almost TWO years ago there was mold all over the wall of the master bedroom, (which was making me sick and resorted to me sleeping in the living room for quite a while) time after time i told the leasing office as well as maintenance to come and... fix the wall as well as clean it, after all these months from 2015 to 2017 they finally came but ended up just making it worse by taking a chunk of wall off that didnt even have the mold on it, leaving a dirty huge humidifier in the room with a hose going to my PERSONAL bathroom sink. they expected me to sleep with the humidifer over night and refused to get someone to come turn it off for me. to make all matters worse bugs like spiders and moths have been coming through the wall because they have left it open for FIVE days not returning any of my calls and not answering too. this is the fifth day the the wall has been left open and the mold is still there. terrible place that needs to be shut down Read More