2/6/25
Going Downhill Recently
My partner and I have lived here for the past 2 1/2 years and just recently signed another 15 month lease. We’re starting to regret signing that long of a lease here again. Recently, everything has been going downhill around the property.
1. One of the main elevators in the building has been broken and out of service for the past five months. We do get updates from the property staff saying they are working on a solution, working with the company to fix it, and it’s a special part that needed... to be ordered and made for us. Not sure how a regular residential apartment complex has such a fancy elevator that it takes four months to get fixed. And on top of that, the second main elevator just went out today.
2. There are a lot of dogs and dog owners here who are irresponsible and do not pick up after their pets. There is always urine and stains in the hallways, and in the stairwells. With little action done on the side of property management.
3. The building is starting to show a lot of wear and tear. Lots of chipped, paint and scratches in the hallways, door frames are bent or unpainted. Graffiti in the stairwell and broken badge access systems in the parking garage and elevator areas.
4. Pool is always out of service And looks pretty rough.
5. The walls are very thin and you can hear everything surrounding you and above you so try to get on the seventh floor(top) if possible.
6. The package room has been moved from the first floor to the fifth floor. Assuming to protect from packages being stolen because the front door sometimes do not lock after hours. It’s fine and theory, until you realize that there is always a pile of boxes still left downstairs that you sometimes have to sift through to find yours.
Overall, it’s fine for what you pay. I’d say they’re definitely are newer and better options in the area so I would check those out first.
The maintenance staff is great and is always quick to respond to any tickets. The front desk staff Mariana and Michael are very nice and try to help when they can. The property manager is nice. She’s new. There is one lady named Cassiopeia Who is not the nicest, so try not to deal with her.
Review from Apartments.com
Property Manager at TriVista on Speer responded to this review
Hi,
We appreciate your detailed feedback. We're sorry to hear about the issues you've been experiencing, and we take your concerns seriously. We're committed to improving the living experience for all our residents. Please reach out to us directly... at pm.trivistaspeer@avenue5apt.com or 1 720-749-5909 so we can discuss your concerns further. Thank you.
TriVista Management