3/29/24
Just bad!!
The company uses ParkM for starters and the permit you pay for your vehicle can randomly change its Vin# and make and model, all on its own causing them to tow your vehicle. Which is at your cost. The office staff will provide you a welcome letter with move in cost and then UP the move in cost five hundred dollars one week before move in, then act as if they did you a favor taking two off. Worst resigning experience in 10 years and your responsible for their faulty ParkM app.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Elevate at Red Rocks responded to this review
Hello, your vehicle was towed due to it not being properly updated with your VIN and our parking permit system. This was discussed with you and we mentioned it would expire with you transferring to a new home. The information needed was not submitted... before being towed. We have spoken with you about any confusion regarding your transfer. We have come to a solution that you expressed you were happy with. If there are any other questions that you would like us to answer for you, please visit or call the office