Concierge Rocky Hill Apartments

Awful place to live, roaches in the kitchen. Pipes freeze, electric heat. Constant car break ins and fire alarms going off in the middle of the night!

As other reviewers pointed out, it is very common to have no hot water. Pipes broke in the cold snap in Feb, leaving the garage ceilings hanging dangerously. The monthly fees for trash/sewer were not pointed out at application. My unit wasn’t painted before I moved in and we dealt with a month of roaches our first month! (Resolved after daily phone calls). Bring power strips with you because there are walls with outlets that are disabled! Halls are embarrassing. Dirty and unpainted. ... Keep looking. Read More

Don't let the photos fool you, and REALLY open your eyes if you tour here. Model apts are very well kept and are NOT representative of what you get if you move here. Your unit will be old, dirty, damaged, and you're also not likely to know about it until AFTER you sign your lease because that's when they let you see the unit you'll be in. And then good luck getting anything fixed/replaced in a timely manner. Maintenance is EXTREMELY understaffed and they often start working on something and... don't finish it for weeks. I still have the wall behind my toilet ripped open from when they did a repair almost a year ago.

Do you like having hot water for a shower? Like being able to flush your toilet? Well, this isn't the place for you because the chance of those being things you can do any time you want is unlikely.

We just went over 24 hrs with NO water and several days before and after without hot water. And that's not a rarity. If it rains or is windy we don't have hot water because we're told the "hot water heater has fallen over and failed to relight"...are these hot water heaters kept in an open field somewhere?!?

Just don't move here. The buildings aren't secured despite what the ads says, people are always smoking around the property and in the buildings/apartments despite being a "no smoking community", and everything here is filthy. You'll be paying a number of fees on top of your rent including water, sewage, and trash removal as well as a common area maintenance fee for often dirty, broken, unkept common areas like the pools and game room. You're also required to pay for the package storage service but if you order from Amazon they NEVER put the packages in the lockers and it's common to have things opened, items stolen, or whole packages to go missing from the package room if they even make it in there to begin with. Lots of times packages are just left out in the open in the club house hallway near the package room.

Just keep looking...there are much better places in the area for less! Read More

This place is not luxurious AT ALL. From the people not cleaning up after their dogs to no running or hot water is disgusting. Management will tell you what you want to hear to get you out of their face. I’ve been here since October and I’ve put in numerous maintenance and complaints and I believe only twice I was answered. Please don’t come here bc you will regret it.

Bathroom ceiling leakage because of that one sprinkler leakage near bathrooms. Heat doesn’t work properly.
The main thing is you have to pay $600 bills ( water, selvage, heating, trash removal, common maintenance) more than your rent monthly .
If you want to suffer your family with low temp please move in here