Brooksyde Apartments

Scheduled an appointment to tour and the leasing office was a no show. Leasing office was closed despite the office hours being posted 9am-5pm

Such a greedy real estate corporation. Their Google picture shows a pool...there’s absolutely no pool or talk of one. The windows don’t stay up, they refuse to buy more recycling bins, no heat in winter, cracks in the walls. They increased rent $300 for a 1 Bed.

Brooksyde is a cozy, beautiful apartment with a location to die for! You’re a 7 minute walk from West Hartford Center but tucked away enough where it’s quiet. Christina is a delight to work with and made my move in process easy and fun. The maintenance staff is super speedy and friendly, as well. Can’t say enough about this beautiful property.

I loved living here when I first moved in 2018, and now I am soooo happy I left. This may be the worst management company to exist. They do not answer your calls and emails in a timely manner, if at all. No issues are ever resolved. When maintenance came to my apartment to fix something they were extremely rude and unhelpful. I could go on about the issues this place has, but management alone was probably the main reason I left. Very disappointing considering the location is ideal.

Management at all levels is negligent. They ignore problems and lie to your face. Many of the apartments didn't have heat for nearly two months in the winter. Everything is falling apart and they don't fix anything. They just paper over the problem until it gets worse. Management and maintenance will enter your apartment without notification for non-emergencies. Worst run apartment I have rented in the past 20 years.