21/9/24
Beware before moving!
Hi, I just want to leave this review to warn people before moving into the Met. I have lived here for 3 years & the first 2 years I had a wonderful experience aside from a couple of things but they were always open to listening & addressing the concerns. However, we have had several changes in management & it keeps going downhill.
1) The gates are broken 80% of the time.
2) String of thefts & cars being broken into & management never communicates on a wide spread level addressing the concerns.... My car was broken into as well & had my belongings stolen out of it.
3) Courtesy officer is rarely on property as promised. Keep your expectations low.
4) Pool is not maintained consistently. It often turns swamp green & grows algae. Residents also trash the property.
5) Doors are left propped open for anyone on the street (homeless surround the area) for anyone to just walk in. This issue has picked up over the last couple of weeks & I was told by management that it is my responsibility to communicate to other residents to keep it closed & when I asked if the front office could at least do the bare minimum of sending an email out to everyone about this I was told “It could still happen” so basically there’s nothing they can do about it because they “can’t control what other people do.”
6) Trash valet has been a recent issue of it not being picked up
7) There are claims the complex is doing things to have a solution to these issues but again there’s no communication of solutions to residents or a timeline.
8) If you enjoy sitting on your balcony or leaving the screen door open be prepared to have cigarette & weed smoke enter into your apartment even though the property is “smoke free” but again I guess the management can’t control what people do so it is what it is.
Reseña de Apartments.com
Administrador de la propiedad en Met on 7th respondió a esta revisión
Madison, we are disappointed to see your time with us has not been more positive. We are disappointed to learn that our service and maintenance efforts in our community have not been up to your standards. We understand that management changes can... pose frustrations for residents and we appreciate you giving us your honest feedback about what changes to the property have not been to your liking. Crime has no address and we encourage you to report to the local authorities if you see something suspicious. Our maintenance team works hard to keep our property in the best condition possible and the team members in our office want to provide residents with top-notch service. It's disheartening that our efforts have fallen short in your eyes, and we’d welcome you to come to our office to speak with us so we can address your concerns and help restore your faith in us. Thank you.