Woodmere Creek Apartments

We’re 9 months into our 12-month lease and we’ve taken on substantial flooding 4 times. We keep being told that they’re going to have someone “fix” it, but that doesn’t mean much around here. We also had our AC go out earlier in the summer, but it was a month before they had someone out to “fix” it. In the middle of the summer. And even then, it wasn’t fixed. We turned it on one night only to wake up to a 54 degree apt. And then it was another week or two before someone came and actually fixed... it. The roofing company that this complex hired to repair the roofs left trash everywhere, which resulted in me stepping on a roofing nail right outside my apt. Thank God it just wasn’t my dog that stepped on one.

There is a history of hiring cheap labor at the expense of the residents, and I do not recommend living here. We’ll be moving out as soon as possible. Lee mas

I am relocating to Hoover for work and have looked at this property online a few times, I even drove it a few times, to get a feel for the location and the distance to where I'll be working. I actually liked it and notified the property to let them know I was interested and seeing the units. I never received a reply and decided after a couple weeks to stop by. I had narrowed my choices down to 3 or 4 possible locations and surprisingly, Woodmere was at the top of the list. Upon arriving at the... property, the lady sitting at the desk did greet me but made no effort to get up from her desk or formally welcome me to the property. Being that I am a hospitality professional and training manager, this was surprising, I noted that I was interested in looking at a unit and she stated that it's by appointment only. (Again, I sent them an email and never heard back) Nevertheless, I inquired about a 2 bedroom unit, she looked at her paperwork, asked about move-in dates and she rambled off some numbers, jotted them down on a piece of paper and said, let me know just before or right after I apply, so that she could check to see if the unit it's still available. All the time not really acting as if she was really interested in me possibly being a resident. I find this very disheartening because I actually was looking forward to seeing the unit and then filling out the application. Since I am relocating, I want to have everything settled and in-place prior to my return on September 10th. I am not going to imply that race could be a reason why she showed no interest, however it is the feeling that I felt while talking with her.

If this is how the staff acts in every position on the complex, I can truly say, that I am glad that I did not complete the online application prior to stopping by. I would have wasted my money, time and effort by.. Woodmere Creek, needs to implement a diversity and hospitality training session in their new hire training process. Guest relations and building relationships (at whatever level) is the difference between being good and being great. The property and grounds are very nice but the staff needs some serious work. I can assure you that I will not be applying to this complex and will be telling everyone looking to relocate or move to not even consider this as a place to call home. Lee mas

I have lived in this apartment complex going on 3 years now. The office personnel is very incompetent when it comes to customer satisfaction. The package delivery system is nonexistent and unreliable. They have a closet where packages are delivered and unsecured. It is based on an honor system where residents can freely come to pick up packages. I have had plenty of occasions where my packages have come up missing because obviously, other residents are taking packages that do not belong to them.... I have complained multiple times but the office says they are "not reliable." Lee mas

I am updating my review after living at Woodmere Creek for 6 months.
What I LOVE:
1. The staff are friendly, issues are resolved quickly, and communication is great. I love that the office line has after-hours options for emergencies.
2. The views! The apartments are nestled in the hills of Vestavia, so they maintain a rural feel without compromising convenience. You can get to UAB, the Galleria, and the Summit within 10 min with easy access to the major interstates and highways.
3. It's so... quiet here. I rarely hear my neighbors, and there is absolutely no interstate noise from my apartment, even with the patio door open.
4. I feel safe. Parking is well-lit. The apartments are facing one another, so it's not easy for someone to sneak around. As for outdoor activities, the large grassy area out front keeps you away from the traffic. I've been able to keep up my running, walking, and biking here.
5. The hardwood and stainless steel are so easy to clean, and the apartment is energy efficient.
6. The complex is very pet-friendly! There will be irresponsible pet owners in even the finest neighborhoods, but most people I meet here are considerate. If you want something less pet-friendly, ask about their sister property, which has a laundry facility onsite! Lee mas

I moved in August 2016 to my one bedroom apartment. It's quiet which is one of my top priorities. my experience has been great so far. i give it five stars!!