Thirty-One 32 Cypress Apartamentos

Every concern & question I had the office manager didn’t hesitate to answer those questions! The unit was beautifully renovated besides the vertical blinds I don’t like, but that’s just a preference!

We have been without air for 3 months. We have sent SEVERAL maintenance requests and emails. All of the maintenance requests get closed out saying that they are completed when maintenance came to our apartment ONCE to give us a SMALL AC unit that doesn't even cool off half of our apartment. We have lived here for 2 years now. Ever since the management change the maintenance has been HORRIBLE!

These apartments are way to expensive for the health dangers they have. They've had a price increase since I moved here and they aren't worth what they cost before hand. If you like mold, roaches, terrible management and lazy maintenance, this your place. I recommend spending your hard earned money elsewhere.

We’ve been living here for about 2 years. Our bathroom is full of mold on the ceiling and around the walls. We called maintenance and they washed the walls off and told us when we shower to shower with the vent on. Now mold is on the ceiling and the property manager (who is awful and VERY UNPROFESSIONAL) told us this mold is our responsibility. Our heat has been broken for MONTHS and all they keep saying is we have to get a new thermostat. We’ve been waiting for a new thermostat for... MONTHS!!!!!!!!!! This is the worst place to live. I wouldn’t want my dog staying here. Please don’t move here if you can help it. Mold is EVERYWHERE! Lee mas

Steer clear. The leasing agent, Nick, was lovely, but everything else about my experience was miserable. There was a move in special for the first month, so me and my wife jumped on it and moved in January 4th. When we showed up to sign the lease, there was no printer ink, so we were handed the keys and told we could go ahead and move our stuff in. We found holes in the ceiling, and the sliding glass door had a pane shattered out. We went ahead and moved our stuff in with full intentions of... getting maintenance to repair the items in question. The next morning, we woke up and did a thorough search, and discovered mold. Orange, grey, black; you name it, and we had at least one colony of it. Immediately, I moved my wife and two children out, along with all of their clothes. I had to stay behind due to there still being remaining items. I tried to call the leasing office, and found that Nick was not cleared to do anything in the system. I waited, living in this horrid unit that was pushed onto me and my family, until Monday, when I finally gave up and called the better business bureau. They FINALLY called me from corporate and informed me that there was nothing that could be done for nearly a month. They did offer to move me and my family into another unit... That had water damage, holes in the ceiling, and mildew. The following day, Tuesday, I met the property manager. Her name was Lauren, and she was single handedly the worst part of our experience. She refused to let me explain the situation, claiming she was caught up already and "wasn't going to go back and forth with me." That's a real quote, from someone who works in a service industry! I couldn't believe it. So, we signed our notice of evacuation and I asked for her supervisors number. She refused, and gave me the same corporate number I have been bounced around at for days. All of my stuff will be out of this godforsaken place by tonight, and I'll be free of this absolute hellish experience. If you come here planning to stay, deal with Nick and Nick alone. But, preferably, stay away. This place is bound to get condemned. Lee mas