25/2/25
Do not recommend
New management is terrible. They never answer phone and if they do Merilyn typically has an attitude or no answer for your questions. Apts are out dated and old. Living room picture is misleading and neighborhood is unsafe. Can easily hear shooting while in apt sometimes. Do not intend to renew lease.
Reseña de Apartments.com
Administrador de la propiedad en Bay Towne respondió a esta revisión
Thank you for sharing your feedback. We’re truly sorry to hear about your experience. We take all concerns seriously, and we sincerely apologize if you've had difficulty reaching us or if you've felt that our communication was not up to standard. Our... goal is to provide excellent service, and we will address the issues you've raised to improve responsiveness and customer care.
We also regret that the condition of the apartment did not meet your expectations and that the living room picture was misleading. We will review our listings to ensure they accurately represent the property. Regarding safety, we take concerns about the neighborhood seriously, and we are committed to working with local authorities to address any safety issues.
We understand your frustration and appreciate you bringing these matters to our attention. We wish you the best moving forward, and should you choose to discuss this further, please don’t hesitate to reach out.