Cimarron Ridge Apartments

Upon reaching out to the office staff to explain why I needed to move so quickly, tammy and keishla jumped into action and helped as much as they could. I have NEVER met a staff so friendly that actually cares about me and my kids. I feel safe. My apartment is clean. IF I have any maintenance issues, it doesn't matter the time of day...they are coming to see about me. Just because people don't look like they are going through a tough time in life doesn't mean that they aren't and i really do... believe with all of me, that the Lord will bless all of the staff at CR. Their kindness is unmatched. Lee mas

If I could give ZERO
stars I would. The apartments are FULL OF MOLD- Coming from the walls- the air conditioner, the cabinets in the kitchen and bathroom are wood-rotten and full of fungus. You pay rent but they have some kind of dirty contract with a tow-company and no one’s car is safe! I have 2 friends that have had their vehicle towed and one that had a visitor’s pass! The management doesn’t care to do anything about anything- the only time they get involved is if it involves drama due to... their own cattiness.
Do yourself a favor and DONT MOVE HERE Lee mas

The response to your needs are NOT addressed in a timely manner if at all. You are lied to and said that things are being handled and they never are. I have lived here several years and it has gotten worse. Will be moving as soon as I can without causing harm to my family and our finances. I am beyond disappointed with the lack of common courtesy.

The day before I moved in I was contacted at 7 pm asking if I could move in at a later time because my apartment was not ready. It was supposedly because my "appliances had not been replaced". Which made me raise an eyebrow because they had all day to contact me and they contacted me after hours. I have been here a month and I'm already regretting it. When I first moved in it was a lot of small things (light fixture, faucet, wall plug, and door coming apart) that was not fixed which was my... first red flag. I called, emailed and even had to take off work just to talk to them in person to see when it would be fixed. They don't answer the phone. Every time I called or went in person the front office basically gave me the run arounds. I finally got everything fixed 3 weeks later after I came home with water all in my kitchen and bathroom floor. I was told everything would be fixed that day but I only came home to a replaced faucet and a water everywhere.
I also found mold in my apartment they claim is not mold but, cant tell me what it is. I have asked multiple people what they think it is and they say its mold. The picture below is under my sink and smells horrible. Makes me wonder where else its at. They don't care, they just take your money and take they time fixing what needs to be fixed. I asked for the corporate number twice and it was not provided to me so I had to find the number myself. I contacted the regional manager and all I was offered was a credit for one months rent. Which goes to show they dont care and not going to fix anything. Take your money somewhere else. Lee mas

I lived here for several years, and I’m not sure why I stayed so long.
Maintenance is a joke. The office is terrible.
You can expect your air conditioning to go out at least six or seven times during the summer. Along with an appliance or two, as well. And you can also expect to wait 1 to 3 months to have repairs done. And don’t bother calling them on the weekend, they will not come out.
Whoever paints these apartments, does a crap job and leaves speckles of paint all over the floor and... appliances. I moved into an apartment with stained carpets, and the carpet was actually coming up in one place in the living room. At one point, I had my toilet, shower and sink all go out in the same day and flooded my floor. It took them 2 weeks to come out and fix it, since I had a two bedroom, it was not a priority for them.

This place used to be nice a few years ago, but has gone to crap. I really hate that too, because we me and my family moved in, we were very happy and comfortable. It is just not the same anymore.
Do not move here, you will regret it. Lee mas