24/3/21
Poor management good facility
Hi. I lived in this apartments 1 year. During this one year me with my family lived in two different apartment. when i was almost to quit my lease with this property they sent me letter that they found some bedbugs in our apartment and we need remediate apartment or we need pay for this service. Next day i went to lease office and i asked another inspection with my participation. so they did another inspection and their unprofessional inspector blamed on me that there was bedbugs and you did... some affords to clean up it. And shortly management put $3500 remediation fee on my account. they insisted that you have bedbug in your apartment and you have to pay this amount. so i invited two different pest control companies and both of this companies gave me letters that there was not any bedbugs, even not past activity in this apartment. with these two reports and after contacting regional manager with these reports they finally sent their unprofessional bedbug inspector to check our apartment again and this time they finally accepted that there was not any bedbug activity in our apartment and management removed that charge from my account.
So on this story most heartbreaking part for me was manager of this property. She was insisting that you have bedbug in your apartment, and after these all she even never tried to apologize for her fault. So be careful from management, but other stuff are friendly and more helpful.
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