Arbor Pointe at Hillcrest Apartamentos

Recently moved from there. Towards the end of our lease period, we had a rat move in with us. I lodged several maintenance requests because of the rascal. It was close to a foot long and first chewed up the temperature sensor in the oven, then started chewing up the cabinet beneath the dishwasher, moved on into the living room under our sectional and chewed up the carpet all the way to the sub-floor. Did the same thing in the secondary bedroom under my son's bed. Maintenance provided me with... glue boards to catch this rodent with but it pulled off of the board and chewed it up. The dishwasher stopped working about two weeks before our move out date as well.

They will tell you that pest control comes around once a month...they don't. Takes F.O.R.E.V.E.R for something to get fixed. We had outlets in the primary bedroom that didn't work. The vent in the secondary bedroom did work...A/C could be on and no cold air would blow in that bedroom.

Cabinet/storage space in the kitchen was a joke. If you have pots and pans, there is only one small cabinet that you could use unless you store your pots and pans in the oven or like crawling under the sink to retrieve your pots and pans.

The pictures of the complex are nice to look at, but only one pool works, not all units are updated, and if they tell you that your unit will look exactly like the model you tour...with all the updates...it won't.

Look somewhere else...you can find a unit somewhere else with a little bit more square footage and pay less per month than you would here. The location is what you are paying for and it's not worth what they want. Lee mas

I’ve been here for a while and it’s not a smoke free environment apparently! If I can’t smoke a cigarette in my home the it’s not even considered a home and the rent makes no sense the management is terrible they were good a first but nah on top of that we can’t have anything on the patio unless it’s out side chairs and stuff what about my grill huh everything is a fine smh I’m glad I’m gone

They don’t care about their tenants, only care about getting paid. They don’t care if stuff is broken when you move in.

The floors sounded and felt like they were going to fall through when walking across them. Very old gas stove/oven. Multiple packages were stolen from the front door. After moving out at the beginning of April, I continued to receive bills by email. I contacted the office and told them that I had moved out and turned in my key and was told to disregard the email because it was automated. In June a manager contacted me and asked how I intended to pay my balance. I again explained that I had... followed all the proper steps and moved out in April with a move out notice given in proper time. She apologized and said she would fix the system and that management had changed. Fast forward to now and I just received another bill for $3700 for an apartment that I moved out of in April. There has been multiple attempts to contact a manager with no response. I do not recommend this apartment to anyone. Lee mas

I visited these apartments and they say they’re remodeled but they’re not renovated. They painted over old paint. The windows are old with spider webs. Everything is old and outdated.