Chenal Place Apartamentos

This is the absolute worst apartment community that I have ever lived in. The office staff is unprofessional and rude. The maintenance is horrible. The property management is totally incompetent. There is no guaranteed parking for the tenants, even though we pay the overpriced rent to live here. Some of the tenants let their dogs crap on the grass and they don't clean it up. They have to shut the water off to the entire complex every couple of weeks, because of the bad plumbing system. My... apartment always smells like marijuana, even though I don't smoke it. DO NOT waste your time with this place! Lee mas

If I could leave zero stars I definitely would. Absolutely the worst apartments I’ve ever lived in. I experienced both alive & dead rodents in the walls on numerous occasions, Flooding, crime, multiple unanswered maintenance requests, terrible appliances, mildew/mold, etc etc. Anything bad that could happen did. Then on top of that, they basically ally kicked me out when it was time to renew my lease because they said I hadn’t turned in a lease renewal that was never even sent. The dishwasher... and appliances had to have come from a thrift store because they were trash. I moved here because the rent was cheap but now the extra $500 I spend each month at my new place is definitely worth every penny. If you can avoid living here please do. Save yourself the trouble. Chenal Place is a no go. Lee mas

I have lived at Chenal Place for less than two years and it hasn't been the best. The prices are good for the area, but the management is lacking a positive attitude and compassion. I feel that tenants should be treated more respectfully considering if it weren't for them there would be no staff. There are kids running around the parking lot unsupervised damaging fire extinguishers, which is a huge safety concern. There are no security cameras on the property at all. The complex only offers a... dog park and pool for amenities. The dumpster areas are overflowing and trashy too often. When submitting a service request it has taken over 4 days for it to be completed. Overall my expectations have not been during my time here. Lee mas

Management sucks and we don’t have any maintenance out here .. Everyday my car has new damage and there are still no cameras after years of complaints !! My apartment have flooded at least a good 5 times and I haven’t even been here 2 years .. The children are always outside unsupervised at late hours of the day and like to play on our door and once again, nothing was done about it ! They lie so much about fixing things but it takes them months .. This is unacceptable for someone who is pay all... this money to you all faithful and I won’t dare recommend these apartments to my worst enemy ! Lee mas

If you want your water to be shutoff often then be my guest. Took 8 months for them to check my stove when I called maintenance. Also took them months to come fix my sink. It way too expensive to live here with the lack of service they have